FAQ | Fresh Look Painting

What should I look for when hiring a painting contractor?

Finding a good painting contractor can be challenging, but the best place to start is making sure they have the right credentials to earn your business. This includes a license to do business in Colorado, a professional website, good reviews across all multiple online platforms, and insurance. Having all of this will give you the confidence to work with them.

How do I know you are licensed and insured?

Ask the painting contractor in the interview and we will provide proof of all documents.

Can I leave my home while your painting crew works?

Absolutely. We always enjoy the wow factor when customers come back and see our work.

Do you have references?

We do! Feel free to ask before or during your estimate and we'll provide them!

Do you have examples of work you've completed?

Yes, we do. You can visit the page "our work" on our website, our Facebook page or just google us and you'll see examples of our high-quality work.

What kind of paint do you use?

Our preferred vendor is Sherwin Williams, but we can use any paint brand of your preference. We can recommend a product that best suits your desires.

Do you offer a warranty?

For interior painting we offer a 2-year warranty and for exterior we offer 1,4,5, and 6 year warranties.

What is the best season to paint?

Any season for interior painting and late spring to early fall for exterior painting.

What can I do to make sure the project goes smoothly?

Communicate well with the painting contractor and reply to questions we may have in a timely fashion.

Who will be there to answer my questions or to address any concerns I may have throughout the project?

You'll be in touch with Eduardo - the owner - from start to finish. He is always readily available by phone, text or email.

Do you charge for estimates?

We do not charge for residential estimates. We may charge a small fee for large commercial buildings.

How do you determine the amount you will charge for my painting project?

We charge based on standards to quantify the amount of labor, supplies, and paint we will need to complete your job.

What do we do if you find dry rot?

This will be discussed during the estimate. If it is discovered while working on your house, you'll get notified immediately to discuss the possible solution and approval of work if needed.

How long will it take to paint my house?

It depends on the size of your house and the crew size that will service your home. For exterior painting, it can be as low as 3 days and as many as 10 days. Interior painting will depend on the scope of work, but our normal time for a 2000-2500 square foot home (walls, ceiling and trim) is between 5-8 days.

What hours do your crews work?

We start at 9 AM and finish at 6PM.

How will my personal property be protected from paint?

We mask and cover personal property to avoid accidents.

What color should I choose?

Color selection can be hard and overwhelming, we offer the service of color consultation to help guide you!

What are different paint sheens for interior?

The most common are:
Flat: usually used for ceilings
Matte/satin: commonly used for walls
Semi-gloss: widely used for doors and trim

What are the advantages/disadvantages of flat and lower sheen paints?

Lower sheens tend to catch more dust and dirt, and low-quality paint can be hard to clean. The advantages of lower sheen are mainly to hide imperfections on drywall.

What are the advantages/disadvantages of higher sheen paints?

Easy to clean, more UV protection. The downside would be that it reflects light, which is not very desired for interior (walls or ceilings).

When do I pay you?

We request a 20% deposit to schedule your job and start work. The remaining balance is required upon completion.

What type of payments do you accept?

Cash, checks, money order, Venmo, Zelle and major credit cards.